--- title: "Parclick Cashback: what it is, how to earn it, and how to use it (Parclick Website)" description: cashback --- [Skip to content](https://help.parclick.com/en/kb/cashback-parclick-qué-es-cómo-se-gana-y-cómo-se-usa-web-parclick-1#main-content) - [English](https://help.parclick.com/en/kb/cashback-parclick-qu%C3%A9-es-c%C3%B3mo-se-gana-y-c%C3%B3mo-se-usa-web-parclick-1) - [Español](https://help.parclick.com/es/kb/cashback-parclick-qué-es-cómo-se-gana-y-cómo-se-usa-web-parclick) - [Français](https://help.parclick.com/fr/kb/cashback-parclick-qué-es-cómo-se-gana-y-cómo-se-usa-web-parclick-2) - [Italiano](https://help.parclick.com/it/kb/cashback-parclick-qué-es-cómo-se-gana-y-cómo-se-usa-web-parclick-0) English Show submenu for translations ![logo parclick](https://help.parclick.com/hs-fs/hubfs/logotipo.webp?width=500&height=263&name=logotipo.webp) Open main navigation Close main navigation - - [English](https://help.parclick.com/en/kb/cashback-parclick-qu%C3%A9-es-c%C3%B3mo-se-gana-y-c%C3%B3mo-se-usa-web-parclick-1) - [Español](https://help.parclick.com/es/kb/cashback-parclick-qué-es-cómo-se-gana-y-cómo-se-usa-web-parclick) - [Français](https://help.parclick.com/fr/kb/cashback-parclick-qué-es-cómo-se-gana-y-cómo-se-usa-web-parclick-2) - [Italiano](https://help.parclick.com/it/kb/cashback-parclick-qué-es-cómo-se-gana-y-cómo-se-usa-web-parclick-0) English Show submenu for translations - [Contact us](mailto:info@parclick.com) [Contact us](mailto:info@parclick.com) How can we help you? - There are no suggestions because the search field is empty. 1. [Parclick](https://help.parclick.com/en/kb?hsLang=en) 2. [My Parclick Account](https://help.parclick.com/en/kb/my-parclick-account?hsLang=en) # Parclick Cashback: what it is, how to earn it, and how to use it (Parclick Website) Your Parclick Balance (or cashback) is credit you earn every time you book and enjoy a parking spot with Parclick, which you can use to pay for your next bookings. It accumulates automatically, with no points or cards required: the more you park, the more you save! Keep in mind that it is not real money: it cannot be withdrawn or refunded to your card or bank account, and it is only valid for parking spot bookings on Parclick, not for parking meter tickets. It is a separate balance, distinct from your Parclick wallet. #### Where can I see how much I can earn? As soon as you visit the Parclick website from your mobile device, on the Home page, you will see the message "With every booking you earn up to 3.5% in Parclick Balance". If you tap on *See how it works*, you will get a quick summary right on the website. #### How do I earn balance with my booking? You don't need to do anything special: if your booking is for a parking spot and you make it via the Parclick website or apps, the balance is generated automatically. There is no minimum amount required to earn it. You will see it at three stages: 1. On the parking details page, next to the price: "You will get X€ in Parclick balance with this booking". 2. In the Summary, before paying, showing the final amount. 3. Upon completing the payment, on the confirmation screen: "You have earned X€ in Parclick balance with this booking". ![EN\_3\_ficha-parking](https://help.parclick.com/hs-fs/hubfs/EN_3_ficha-parking.jpg?width=670&height=419&name=EN_3_ficha-parking.jpg) ![EN\_6\_confirmacion](https://help.parclick.com/hs-fs/hubfs/EN_6_confirmacion.jpg?width=670&height=419&name=EN_6_confirmacion.jpg) The balance is calculated on the total amount you pay (including the service fee and after applying discounts), and this final amount is what you see in the Summary. - If you do not end up using your parking space (no-show), you still earn the balance. - Bookings paid 100% with balance do not generate new balance #### When does the balance appear in my account? The balance is not added on the day you book, but once you have completed your stay: it is credited after your stay ends, usually within a maximum of 24 hours. If you book far in advance, it will appear when the stay ends, even if it is weeks or months away. Until then, you will see the amount listed as "what you are going to earn," but you won't be able to spend it yet. #### Where can I check my balance? From your user area, under *My Account*, in the *Parclick Balance* section. There you will find: - Your available balance and its expiration date. - The *How does it work?* button, with a summary of the balance rules. - Your transaction history, showing each booking that generated balance. Click *See all* to view the complete list. **![EN\_1\_saldo](https://help.parclick.com/hs-fs/hubfs/EN_1_saldo.jpg?width=670&height=419&name=EN_1_saldo.jpg) ![IT\_2\_como-funciona-1](https://help.parclick.com/hs-fs/hubfs/IT_2_como-funciona-1.jpg?width=670&height=419&name=IT_2_como-funciona-1.jpg)** #### How do I use my balance to pay for a booking? 1. Log in to your account (you must be signed in to use your balance). 2. Choose your parking spot and proceed with the booking until the Summary screen. 3. Under *Payment Method*, toggle on "Use my Parclick balance". Right below, you will see how much you have available. 4. Check that the line "Parclick Balance applied" appears with the discount on your booking, then click *Pay*.   ![EN\_4\_checkout-sin-saldo](https://help.parclick.com/hs-fs/hubfs/EN_4_checkout-sin-saldo.jpg?width=670&height=419&name=EN_4_checkout-sin-saldo.jpg) ![EN\_5\_checkout-con-saldo](https://help.parclick.com/hs-fs/hubfs/EN_5_checkout-con-saldo.jpg?width=670&height=419&name=EN_5_checkout-con-saldo.jpg)   **Remember that:** - All available balance is applied up to covering the booking total, service fee included. You cannot select a custom amount. - The balance can cover up to 100% of the booking, which can reduce the total to €0. There is no minimum amount required to use it. - Any remaining balance is saved for your next booking. For example, with €21.06 in balance and a €2.69 booking, €2.69 will be applied and you will have €18.37 left. - You can remove it before paying by clicking the "X" next to *Parclick Balance applied*, and the price will return to its original amount. - Balance is only deducted when you confirm the payment: if you abandon the booking before paying, you lose nothing. #### Can I combine my balance with a coupon or discount? No. A booking only allows one discount at a time, so Your Parclick Balance and a coupon (or another discount) cannot be used together: activating one will deactivate the other. You can remove one and apply the other before paying. #### When does my balance expire? Your balance expires after 6 months, but the validity period renews every time a new booking that earns balance is completed (within 24 hours after the stay ends). As long as you keep using bookings, your balance will not expire. - Renewal occurs when the stay ends, not when the booking is made. - If 6 months pass without new balance being credited, all balance expires at once, not partially. - If your balance expires before your next stay ends, that balance will be lost, even if you made the booking before the expiration date. #### What happens to my balance if I cancel or modify a booking? - **Canceling a booking paid with balance:** if the cancellation includes a monetary refund (full or partial), you get back all the applied balance. If it does not include a refund, the balance is not returned either. - **Canceling a booking that was going to earn balance:** the balance will not be generated. - **Modifying a booking:** the balance you applied transfers to the new booking up to its total price. If the new booking is cheaper, the remaining balance is lost. If you have any questions about how it works, contact our Customer Service team at [**info@parclick.com**](mailto:info@parclick.com). We will be happy to help! - [General Information](https://help.parclick.com/en/kb/general-information?hsLang=en) - [My Parclick Account](https://help.parclick.com/en/kb/my-parclick-account?hsLang=en) - [Our Car Parks](https://help.parclick.com/en/kb/our-car-parks?hsLang=en) - [Parking in Restricted Traffic Zone / ZBE](https://help.parclick.com/en/kb/parking-in-restricted-traffic-zone-zbe?hsLang=en) - [Our products](https://help.parclick.com/en/kb/our-products?hsLang=en) - [About Your Booking](https://help.parclick.com/en/kb/about-your-booking?hsLang=en) - [Booking with a Rental Car](https://help.parclick.com/en/kb/booking-with-a-rental-car?hsLang=en) - [Frequently Asked Questions](https://help.parclick.com/en/kb/frequently-asked-questions?hsLang=en) [mailto:info@parclick.com](mailto:info@parclick.com) Copyright © 2026, España